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Knowledge Base

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I need help with…

Issues logging into PERFORM module- Mac Users and Safari

Amy -

There is a known issue with the Mac browser, Safari, and how it deals with cookies and the kind of web
frame that PM uses for its program display.  If the issue exists the person will typically get a blue log in screen with the Reliant Logo. There are work arounds that will allow the Mac to work.

1) Use Chrome or Firefox on the Mac

or

2) Have the person go to this URL directly

https://lms.reliantlive.com

If the issue exists, you will typically get a blue log in screen with the Reliant Logo. Nothing needs

to be entered, just go to that screen.  Once there, close that window. It should set the cookie for

Perform to open. Attempt to open Perform again.

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