PeopleMatter Support: 1-877-354-2266
Monday-Friday 8:30 AM-8:30 PM EST
PM-support@snagajob.com

Knowledge Base

Useful guides, videos and walkthroughs to help you get the most out of PeopleMatter.

I need help with…

KFC: Manager Workflow - Why didn't my new hire show up in Merit?

Andrew -

A new hire will integrate to Merit when the following Manager's Tasks within Onboarding are complete:

  • Section II of the I-9
  • EEO
  • Select Team Member Role Task 

To view Manager Onboarding Tasks:

  • Click WorkSpaces
  • Click Administrator.
  • The Administrator WorkSpace or HOME tab will appear.  Click Team Members
  • Team Members will display.  Click on the Team Member's Name to view their record in detail.  
  • Click on the Onboarding tab.

  • For the Select Team Member Role task, you will need to indicate the specific position. This is required for integration to Merit and will trigger the new hire's training in Merit.


Note:

  • The Administrator at your organization will receive a notification of a Merit error sand appropriate next steps to remedy.  

Related Article:

 

Comments

-->