PeopleMatter Support: 1-877-354-2266
Monday-Friday 8:30 AM-8:30 PM EST

Knowledge Base

Hi! We've moved the Knowledge Base to make it better for you. Check it out here.

This site isn't being updated anymore but will be available until January 24.

I need help with…

Bulk Upload: How do I download the Team Member PeopleMatter CSV Template for Employees?

Andrew -

The Team Member PeopleMatter CSV Template can be used to bulk upload current employees into PeopleMatter.  This is typically done in the following instances:

  • You want to add Administrative Users, such as Human Resources Staff or Managers, or
  • You want to add current employees. (There are considerations to this process; contact a PeopleMatter Representative for more information.)

Save a copy of the template on your computer.  

If a PeopleMatter Representative is assisting you in uploading this information, do NOT email the completed template.  The PeopleMatter Representative will instruct you on how to provide the file in a secure way.

To download the CSV Template for Team Members:

  • To access Team Members at any time, follow this path: Settings. Select your organization.  → Company Settings/Team Members.  You may see Team Members as Employees, Staff Members, or Associates.  

  • Click Download PeopleMatter CSV Template


  • The file will download to your computer.  
  • Complete the required information.  
  • Save the file on your computer. 

If you are going to upload this information, refer to the related articles for more information. 

Related Articles: