PeopleMatter Support: 1-877-354-2266
Monday-Friday 8:30 AM-8:30 PM EST

Knowledge Base

Hi! We've moved the Knowledge Base to make it better for you. Check it out here.

This site isn't being updated anymore but will be available until January 24.

I need help with…

Login Screen Error

Brian -

MODULE: Login Screen

ISSUE: Some customers are receiving the below error when attempting to access the login screen.  



ROOT CAUSE: This is not a bug, as far as we are aware.  So far, it seems that this error is being returned by the customer attempting to access instead of  The .at site has an expired SSL certificate, and cannot be accessed.


WORK AROUND: Have the customer navigate to to login.  They may also want to check any bookmarks they are using to make sure they are navigating to the correct site.  If any customer is receiving this error while attempting to access the correct site, please escalate immediately.

TFS #: Internal ONLY