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Sonic: Franchisee Manager - Training

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Sonic Franchisee Managers have access to all of the training resources listed below.  

Simply click the links for each item to take you to the resource. 

 

Sonic Franchisee Manager Access Your organization's Primary Administrator will need to grant you access to PeopleMatter.  When each user is added, PeopleMatter will send an email to the individual, prompting account creation. Look for an email from “donotreply@peoplematter.com” regarding account creation. Create your PeopleMatter account as soon as possible once you receive the email. 

Sonic Franchisee Crosswalk / FAQs

This resource is full of commonly asked questions and provides details on what you can expect as you get started. It is recommended that you read this document prior to viewing the Sonic Manager Training Video.  
Sonic Franchisee Manager
Training Video 

View the Training Video posted below.  This session will cover the necessary steps to review applicants, hire candidates, and onboard new team members. 

Manager User Guide This resource provides detailed step-by-step workflows for applicant tracking and onboarding. 
Manager Quick Start Guide This resource provides a four-page overview of the workflows for applicant tracking and onboarding.
Manager Workflow Overview This resource provides a one-page overview of the workflows for applicant tracking and onboarding.
Background Checks (Sterling)

If your organization opts-in to Background Checks with Sterling, you will be able to run Background Checks during the hiring process through PeopleMatter.  

Click here to learn more about this workflow. 

Additional resources are available here.

A supplemental training video is available here

E-Verify

If your organization opts-in to E-Verify, you will be required to complete training within PeopleMatter to utilize E-Verify. Click here to learn more about how to access training within PeopleMatter. 

Additional resources are available here

A supplemental training video is also available here.

Tax Credits (Neon Tax Break)

If your organization opts-in to Tax Credit Processing with Neon Tax Break, you will be able to process Tax Credits during the onboarding process through PeopleMatter.  

Click here to learn more about this workflow. 

Additional resources are available here.

A supplemental training video is available here

 PeopleMatter Mobile App

The PeopleMatter Mobile App has tons of great features for Managers.  You can Access Contacts, Send Messages, View Milestones, Review Applicants, Set Up Applicant Alerts & Filters, and Upload I-9 Documentation into the Team Member's Record.  

View the PeopleMatter Mobile App User Guide.

For information specific to alerts for notifications of new applicants on the mobile app, please view this resource.

Additional resources are available here

Additional training videos are available here

   

 

 

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