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Errors loading login page and intermittent page time outs (08.03.2015) RESOLVED

Andrew -


We're currently experiencing issues loading our login page and other functionalities of our PeopleMatter site.

Our team is aware of it, and is actively working to return the system to full working status.

In the mean time, please send an email to with a description of the error for us to review. We'll be providing updates to those support requests and to this article as they develop.

Thank you for your patience.

Your PeopleMatter Support Team


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    We believe we have identified the issue causing login pages to fail to load properly. Please report any additional concerns or errors to

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    Update 3:26 PM EDT, August 3, 2015
    PeopleMatter engineers implemented enhanced network traffic management in order to improve performance of the platform as well as increase the flexibility of the service with greater ability to add new services and features seamlessly to our customers.

    After detecting issues, engineers rolled back the change and returned to the previous traffic management system. While the system remained on-line and functional for the majority of users, a subset of users did experience slow page loads, timeouts, or login failures.

    PeopleMatter engineers are currently working to troubleshoot the issue.