PeopleMatter Support: 1-877-354-2266
Monday-Friday 8:30 AM-8:30 PM EST
PM-support@snagajob.com

Knowledge Base

Hi! We've moved the Knowledge Base to make it better for you. Check it out here.

This site isn't being updated anymore but will be available until mid-December.

I need help with…

Section 1 of the I-9 is incorrect. What do I do?

Amy -

Sometimes the employee makes a mistake when completing Section 1 of the I-9.  Correcting this is a two-step process:

  1. The Manager will send the I-9 back to the Employee to make corrections.
  2. The Employee will make corrections. 

 

Step 1. Manager Sends I-9 back to Employee for Corrections

  • Click WorkSpaces.
  • Under your organization's name, click Administrator.
  • The Administrator WorkSpace or HOME tab will appear.  Click I-9 Documentation

  • A list of Team Members will appear.  The status for each individual will display on the right.
  • You can search for a Team Member by name or use Filters to narrow down your search.
  • Your next step will depend on the current status. Click Actions.  Click Start I-9 or Section 2: View/Edit I-9 Information

           

  • Section 2 of the I-9 will open to Step 1.  Review Employee Information. Click Send back to employee for corrections.

  • The Employee will receive an email to make corrections to Section 1.

 

Step 2. Employee Makes Corrections to Section 1 of I-9

To access the I-9 Form to make corrections via email:

  • Access the email message sent to you.  In the message, click on the hyperlink to begin the process. 
  • Follow the prompts to enter information needed for I-9.  When finished, click Submit.

To access the I-9 Form to make corrections from your PeopleMatter account:

  • Log in to PeopleMatter.  Go to https://my.peoplematter.com and click Sign In.
  • Enter your Username and Password.
  • Click Notifications. Select the Company Name where you work. 
  • Follow the prompts to enter information needed for I-9. When finished, click Submit.

 

 

 

Comments

-->