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Knowledge Base

Useful guides, videos and walkthroughs to help you get the most out of PeopleMatter.

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How do I resolve accidentally hiring someone?

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Sometimes a manager will hire a candidate and find they either hired the wrong person or they did not complete hiring that individual.

Can PeopleMatter Support undo the hire?

No, once a candidate is hired in the system, that hire cannot be undone. This is to ensure accurate tracking in the system and to ensure keeping your company compliant with legal requirements regarding I-9 documentation.

What actions should a Manager or Administrator take if they accidentally hired someone?

The Manager or Administrator should separate the employee as soon as they realize their mistake. The separation process will request the reason for separation, and the Manager or Administrator can note their mistake there.

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