PeopleMatter Support: 1-877-354-2266
Monday-Friday 8:30 AM-8:30 PM EST
PM-support@snagajob.com

Knowledge Base

Hi! We've moved the Knowledge Base to make it better for you. Check it out here.

This site isn't being updated anymore but will be available until mid-December.

I need help with…

Applicant Flow Change: How do I require a reason when changing the status of an Applicant/Candidate?

Nick -

Within Units, the Applicant Flow Change Reason allows the Administrator to configure a setting that requires a reason when changing an applicant's or candidate's status. This is set by location rather company wide. A few items to note:

  • Applicant Flow Change Reason is optional.
  • If a company turns on Applicant Change Flow Reason for specific units, any time a manager makes a change to the applicant's or candidate's status, the manager will be required to select a reason.
  • Applicant Flow Change Reason is configured within each specific Unit.

To access Units at any time, follow this path: Settings. Select your organization. → Company Settings/Units.  Within PeopleMatter, you may see Units listed as Locations or Stores.  

  • Your list of Units will appear on the left. Click on the Unit you want to edit.
  • Scroll to the bottom to the section called Applicant Flow Change Reason
  • Check the checkbox to enable the setting.
  • Click Save.
  • Repeat this process for additional Units. 

When a manager makes a change to the applicant's or candidate's status, the manager will be prompted for a reason as shown here. The manager will enter a reason and click Add Reason to Notes to move forward.

 

Comments

-->