If the applicant only completes the Indeed portion of the application, and does not follow the link to continue the application in PeopleMatter, they will not be accessible to managers within PeopleMatter. There is a screening question in the Indeed application that warns applicants of this.
The applicant needs to log in to their email account and search for the PeopleMatter email with the link to the application. This link does not expire and can be accessed at any time.
If the applicant does not have access to their email account or remember which email they used to apply, they need to start the application process over.