ISSUE: Employees and/or Candidates are receiving a Server Error/Runtime Error during following actions: create account, edit I9, action item, email links to create account or access onboarding
HOW IT'S MANIFESTED: This error occurs when a new employee attempts to save the account creation information. It also occurs when clicking the email link to create a new account or access onboarding
ROOT CAUSE: There is an issue with the Terms & Conditions. Any candidate/employee that has not already signed the T&C will receive this error.
WORK AROUND: There is no work around at this time. Our team is aware of the issue and working to resolve it. We will update this article on the hour.
SCREENSHOT of ERROR: