What is happening:
Some Administrators are unable to complete the required Custom Forms in order to send the onboarding request to a newly hired employee. It appears to get stuck on the E-signature page.
It seems to only occur for customers that need to complete more than one custom form. Our team is still working on a completed resolution.
What To Do:
Please follow the "Current Issues" section in order to receive automatic updates on this issue. See below:
Screenshot of error:
Thank you so much for your patience while we work to find a resolution.