ISSUE: Some candidates may be missing from the Candidate pool. Users with BUA and CSM access are unable to see the candidate at all. Users with full access can view the candidate, but only under the "All" tab.
HOW IT'S MANIFESTED: This error occurs when an applicant has been removed from one location and has been made a candidate at another.
ROOT CAUSE: Unknown
WORK AROUND: A user with access to all locations (FA, PA, or BA) can send the Applicant URL to the BUA or CSM so that they are able to access the Applicant Record.
Note: The Applicant URL is the text that appears in the URL bar when you are viewing the Applicant Record. Please see below.