PeopleMatter Support: 1-877-354-2266
Monday-Friday 8:30 AM-8:30 PM EST

Knowledge Base

Hi! We've moved the Knowledge Base to make it better for you. Check it out here.

This site isn't being updated anymore but will be available until January 24.

I need help with…

RTO Runtime Error (Resolved)

Carla -


ISSUE: When clients who use Ready Training Online tries to access RTO Tab/APP on all browsers and servers, a runtime error occurs


ROOT CAUSE: Unknown at this time


WORK AROUND: None at this time

Support: 137499


  • Avatar

    At this time RTO Support has reached out to us and notified PeopleMatter that this error is coming from there server. They are deploying the fix now. The error messages our mutual clients have been seeing should be gone now.