PeopleMatter Support: 1-877-354-2266
Monday-Friday 8:30 AM-8:30 PM EST

Knowledge Base

Hi! We've moved the Knowledge Base to make it better for you. Check it out here.

This site isn't being updated anymore but will be available until January 24.

I need help with…

System Performance Issues (07.19.2016) (Resolved)

Andrew -

We're aware of an issue affecting load times and performance and are currently working with our team to identify the root cause. Thank you for your patience, and we'll update this Known Issue article with additional information within 2 hours.


  • Avatar

    Our team was able to reset our servers and correct the issue with performance and slow load times in our system. We'll work to provide more information regarding the root cause in a future update to this article. Thank you for your patience.