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Knowledge Base

Useful guides, videos and walkthroughs to help you get the most out of PeopleMatter.

I need help with…

McDonald's: Administrator - How do I resend the account creation email to my Hiring Managers?

Amy -

To initiate account creation:

  • Log in to PeopleMatter.
  • Click WorkSpaces.
  • Under your organization's name, click Administrator.
  • From the Administrator WorkSpace or HOME tab, click Employees.  
  • Click on the individual's name to open their record.
  • In the top left, you will see the individual's demographics.  Click Create Account

  • You will be prompted to "Create Account Now" or send a link via email or text message if on file.  

  • Click the Email or Phone Number listed.  You will be asked to confirm the Email or Phone Number by entering it a second time.  Click Send.  PeopleMatter will confirm the message has been sent successfully.